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Shipping & Returns

Shipping Policy

UK Delivery

Standard Second class (Monday - Friday) 

Standard First class (Monday - Friday) 

Signed Second Class (Monday - Friday) 

*When ordering over the weekend your orders will be shipped on our next working day (Tuesday)

We are not liable for the loss of any goods in transportation with third-party services (if buyer has not selected any of the 'tracked' shipping options) on their way to its destination. However, if selected the tracked shipping option we can help trace back the missing parcel and if lost by the third party we will offer a replacement.

Return & Exchange Policy

If you are not satisfied with your purchase or find goods to be faulty, we accept returns or exchanges within 28 days of the date the order was purchased. 

Please be aware we do not pay for returns.

Products must be returned in their original condition, and with all tags attached in original boxing. 

 

Please allow 14 days for your returned item to be received by us, processed, and checked. You will receive a confirmation email of your return and will be notified of your refund.

Why Choose Hairlistic?

✔ Personalised hair care – We cut, colour, and style based on your lifestyle and hair goals.
✔ Sustainable beauty – We use Davines, a leading B Corp-certified brand, with vegan and zero-impact products.
✔ Eco-friendly salon – From refillable shampoo to low-energy appliances, we’re committed to reducing waste.
✔ Expert advice & aftercare – Our team helps you maintain healthy, radiant hair between appointments.
✔ Free parking & accessible facilities – Because convenience matters.

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Contact
Tel: 01473 805030
hairlistic@hotmail.com

Address: 

4 Grange Business Centre

Tommy Flowers Dr

 Kesgrave

Ipswich

IP5 2BY

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